CompTIA ITF+ Practice Test

Question: 1 / 400

A user encountering an error trying to print to a wireless printer should do which of the following to correct the issue?

Reboot the printer

Update the printer driver

Ensure both devices are connected to the LAN

Context A wireless printer requires both the printer and the device to be connected to the same local area network (LAN) in order to communicate and print successfully. Rebooting or power cycling the printer or router will not address the issue of the two devices being disconnected from the LAN. Updating the printer driver may fix other printing issues, but it will not resolve the issue of the printer and device not being on the same network. Therefore, the best solution would be to ensure that both devices are connected to the LAN.

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Power cycle the router

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